Patient Center

We want your visit to be as stress-free as possible. This page is dedicated to helping your upcoming appointment go as smoothly as possible by providing you with eye care treatment information about what to expect during your visit with our one of our optometrists, as well as important forms you can complete before your appointment to save time. Our staff will do everything we can to make sure your experience is pleasant and convenient. If you have any questions about these forms or what to expect when visiting our eye care facilities in Orlando, FL, please don’t hesitate to contact us.

What to Expect During Your Visit

When you visit our office, you will be warmly welcomed by our friendly office staff, who can answer any questions you may have about paperwork, insurance, and our processes. The process for your appointment may vary slightly based on your vision needs, but will typically include a visual acuity test and general eye health assessment.

Our team will work together to evaluate your eyes and provide relevant eye care treatment information, review your vision benefits and payment options, fit you for glasses or contact lenses, and focus on exceeding all of your expectations. If at any time you have questions about the process or your specific health information, please ask.

Payment Options

Bay Hill Eye Care believes in providing the best value for you and your family. We have products and pricing that aims to accommodate all budgets, and our office participates in most insurance programs. For patients who have little or no vision insurance coverage, flexible payment programs may be arranged. To learn more about our payment options, please call our office directly.

Our office accepts the following forms of payment:

  • Cash
  • Check
  • Debit cards
  • Credit cards (including Visa and Mastercard)
  • Flexible Spending Plans
  • Health Savings Accounts (HSA)
  • Medical Savings Accounts (MSA)

All of the above plans can be used for all your eye care and eyewear needs, including eyeglasses, contact lenses, routine office visits, and medical office visits.

Vision Insurance Coverage

We strive to participate in as many vision coverage plans as we can. However, as there is such a wide range of insurance plans out there, we encourage you to reach out to our office staff with your individual insurance information to determine if we accept your insurance. We can also answer any other questions you may have regarding coverage, payment plans, and more. Give us a call today, and we’ll be happy to help you in any way we can!